Skip to main content
CrossNation logo
CrossNationGlobal Recruiter
Employer guide

Recruitment agency fees in Australia: how they work

Recruitment agencies set their own fees, so there is no single rate to quote. CrossNation charges employers 12% of the candidate's annual salary, and only when a placement succeeds. If no placement is made, there is no fee. Placements carry a 90-day placement guarantee. Ask any agency for the terms in writing.

By CrossNation Editorial Team. Sources checked 6 October 2026.

  • 12% of annual salary

    Charged only when a placement succeeds. No placement, no fee.

  • 90-day placement guarantee

    See our terms.

Official data

Key facts from official sources

Superannuation is paid on top of wages

Under the super guarantee, employers must pay contributions of 12% of an employee's qualifying earnings for eligible employees, and from 1 July 2026 they must pay super each payday.

Source: Fair Work Ombudsman: Tax and superannuation (retrieved 6 October 2026)

National Minimum Wage from 1 July 2026

$26.44 per hour or $1004.90 per week. It applies to employees not covered by an award or registered agreement, and award rates can be higher.

Source: Fair Work Ombudsman: Minimum wages (retrieved 6 October 2026)

Advertised pay cannot breach the minimum

Job ads can't include pay rates that breach the Fair Work Act or a fair work instrument such as an award or enterprise agreement.

Source: Fair Work Ombudsman: Job ads (retrieved 6 October 2026)

What you need to know

Who sets a recruitment fee, and is there a standard rate?

Each agency sets its own fee in its agreement with the employer, and no public body publishes a going rate. That is why this guide does not quote a market percentage: there is nothing citable to quote, and a number pulled from a forum would mislead you. What you can compare is the structure. Look at the percentage, the salary it applies to, the event that makes the fee payable, what happens if the hire leaves early, and whether any fee applies before a candidate is placed. Two agencies with the same headline percentage can cost very different amounts once those terms are read side by side.

How does CrossNation charge?

The fee is 12% of the candidate's annual salary. It is charged only when a placement succeeds, so there is no fee for a search that does not end in a placement. Every placement carries a 90-day placement guarantee, and how it applies is set out in the agreement between CrossNation and the employer. CrossNation does not promise that any search will end in a placement, a start date or a number of shortlisted candidates. The employer briefs the role, location and salary, and the fee follows from the salary in the placement.

What does that look like as arithmetic?

Take a role with an annual salary of $100,000. Twelve per cent of that figure is $12,000. The figure is an illustration of the sum, not a quote, not a typical salary and not a statement about any CrossNation placement. Your own fee depends on the annual salary agreed for the actual placement and on the agreement you sign. The agreement also says which salary components count towards the annual salary, so ask for that definition before a search starts, not after an offer is made.

What does a hire cost beyond the fee?

The agency fee is one line in the cost of a hire. From the first pay day the employer also carries wages at or above the award or agreement rate, superannuation on top of pay, leave entitlements and any state payroll tax that applies to the business. Superannuation is the item most often left out of early budgets. The Fair Work Ombudsman states the super guarantee at 12% of qualifying earnings for eligible employees, and from 1 July 2026 it must be paid each payday. Build the whole cost before you advertise so the offer you make is one you can keep.

How should you compare quotes from agencies?

Put each quote into the same table: percentage, salary definition, trigger for the fee, guarantee length and terms, exclusivity, and any charge if the role is cancelled. Ask whether the fee applies to a candidate you already know or one who applied directly before the agency started. Ask who pays for extras such as advertising. An agency that is clear about these points in writing is easier to work with than one that answers only the headline question. CrossNation is happy to be compared on the same basis.

Questions to put in writing before you sign any recruitment agreement

Checklist

  • What percentage applies, and to which salary components?
  • What event makes the fee payable: the offer, the acceptance or the start date?
  • Is any fee payable if no placement is made?
  • How long is the placement guarantee and how is it applied?
  • Does the agreement cover candidates you already know?
  • Are there extra charges for advertising, assessments or reference checks?
  • How is the fee affected if you change the role or the salary mid-search?
  • Who sends the invoice, and what are the payment terms?

Tell us the role, location and start date

The fee is 12% of the candidate's annual salary, charged only when a placement succeeds.

FAQ

Frequently asked questions

How much do recruitment agencies charge in Australia?

Each agency sets its own fee, so there is no single rate. CrossNation charges 12% of the candidate's annual salary, and only when a placement succeeds. Ask every agency for the percentage, the salary it applies to and the payment trigger in writing.

Do I pay CrossNation if no one is placed?

No. The fee is charged only when a placement succeeds. If no placement is made, there is no fee.

What is the placement guarantee?

Placements carry a 90-day placement guarantee. How it applies is set out in the agreement with the employer, and the CrossNation terms page has the general terms.

Is the 12% calculated on salary or on total package?

The fee is 12% of the candidate's annual salary. The agreement with the employer sets out which salary components count, so ask for that definition before the search begins.

Are government charges and migration agent fees part of the fee?

No. Government charges, migration agent fees and professional registration costs are set by those bodies and are separate from the CrossNation fee. This is general information, not migration advice. Speak to a registered migration agent.

Does CrossNation charge to shortlist candidates?

The fee is tied to a successful placement, not to a shortlist. The agreement with the employer sets out the terms, so read it before you sign and ask about anything that is unclear.